Contact us

We're here to help. Most queries are answered within 24 hours.

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Email us

info@cvzone.co

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Response time

Within 24 hours, Monday to Friday

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Payment issues

Email us with your order reference and we'll sort it immediately

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Based

cvzone.co — serving job seekers worldwide

Frequently asked questions

My CV didn't generate — what do I do?

Email us at info@cvzone.co with the job description you used and we'll regenerate your CV manually and send it within 24 hours.

Can I get a refund?

As our service delivers a digital product immediately, we generally don't offer refunds. However, if you experienced a technical issue that prevented delivery, contact us and we'll make it right.

I want a CV for a country not listed — can you help?

Yes — our AI automatically detects the target country from the job description. Simply paste the job posting and we'll format the CV accordingly. Email us if you need a specific country format.

How long does it take to generate my CV?

Typically 30–60 seconds. If it takes longer, please try refreshing. If the issue persists, email us.

Is my personal data safe?

Yes. We take data protection seriously. Read our Privacy Policy for full details on how we handle your information.