CV Zone ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information we collect
When you use CV Zone, we may collect the following information:
- Personal details you provide: name, email address, phone number, work history, education and skills
- Job descriptions or URLs you submit to generate your CV
- Payment information (processed securely by Stripe — we do not store card details)
- Usage data: pages visited, time spent, browser type, IP address
2. How we use your information
We use your information to:
- Generate your tailored CV, cover letter, and other documents
- Process your payment via Stripe
- Deliver your completed documents
- Improve our service and fix technical issues
- Send you service-related communications (not marketing, unless you opt in)
3. AI processing
The information you submit is processed by Anthropic's Claude AI to generate your CV and related documents. Your data is transmitted securely and is used solely for the purpose of generating your requested documents. We do not use your CV content to train AI models.
4. Data sharing
We do not sell your personal data. We share data only with:
- Stripe — for payment processing
- Anthropic — for AI document generation
- Vercel — for website hosting
All third-party providers are bound by their own privacy policies and GDPR-compliant data processing agreements.
5. Data retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. CV content submitted during a session is not stored permanently on our servers after your document has been generated and delivered.
6. Your rights
Under GDPR and applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, contact us at info@cvzone.co
7. Cookies
We use minimal cookies necessary for the website to function. We do not use advertising or tracking cookies. You can control cookie settings through your browser.
8. Security
We take reasonable technical and organisational measures to protect your data. All data is transmitted over encrypted HTTPS connections. Payments are processed by Stripe, which is PCI DSS compliant.
9. Contact
For any privacy-related queries, contact us at: info@cvzone.co